| 000 | 00383nam a22001577a 4500 | ||
|---|---|---|---|
| 003 | OSt | ||
| 020 | _a9788181921949 | ||
| 082 | _a658.812 KHA | ||
| 100 | _aKhanna, Indu | ||
| 245 |
_aCall centre communication / _cby Indu Khanna |
||
| 260 |
_aJaipur : _bSublime Publications, _c2011. |
||
| 300 |
_avi, 278 p. ; _c22 cm. |
||
| 504 | _aBIB | ||
| 650 | _aCall centers | ||
| 942 |
_2ddc _cBK |
||
| 999 |
_c32072 _d32072 |
||